nursing care management

How To Complete Safe Patient Discharge As A Nurse?

&NewLine;<p class&equals;"wp-block-paragraph">Completing a safe patient discharge as a nurse involves multiple steps&period; For instance&comma; the nurse reviews the patient’s medical records&comma; the discharge instructions&comma; and medication reconciliation&period; It is also crucial to verify post-discharge services&comma; medical devices&comma; and complete patient education&period; <br><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Nurses learned in school that safe patient discharge starts on admission&period; If we want to discharge the patient safely&comma; we have to make sure that we admit the patient correctly&period; Thus&comma; the admitting physician should consult the subspecialties&comma; and the ancillary services as soon as he&sol;she identifies the need&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<figure class&equals;"wp-block-image size-large"><img src&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;wp-content&sol;uploads&sol;2020&sol;08&sol;patient-discharge-2&period;png" alt&equals;"a nurse holding a patient's hand while the patient is sitting in a wheelchair&period; This a safe patient disposition&period;" class&equals;"wp-image-5311"&sol;><&sol;figure>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">&nbsp&semi;Some of the subspecialty services are surgical services&comma; infectious diseases&comma; critical care services&comma; and more&period; The ancillary services are Physical and Occupational Therapy&comma; language pathologist&comma; dietary&comma; discharge planning&comma; and more&period; The different subspecialties and ancillary services make up the multidisciplinary team&period; Besides&comma; the team makes recommendations for patient care to promote safe patient discharge&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-what-exactly-is-a-safe-patient-discharge">What Exactly Is A Safe Patient Discharge&quest;<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">A safe patient discharge involves the coordination of patient care with the discharge planning team&period; Thus&comma; the discharge nurse will ensure that the patient transitions out of the healthcare facility free of preventable harm&period; Moreover&comma; the nurse reviews all the instructions that the patient needs to follow upon leaving the hospital&period; Therefore&comma; the nurse reviews the patient&&num;8217&semi;s initial chief of complaints and admitting diagnosis and follow up care&period; <br><br>The discharge instructions usually include a summary of the symptoms&comma; diagnosis&comma; diagnostic testing with the results&comma; and the recommendations&period; Besides&comma; the admitting provider describes the treatment plan and the patient&&num;8217&semi;s response to the prescribed plan&period; The patient&&num;8217&semi;s symptoms often improve or subside upon discharge&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-review-the-patient-s-medical-records">Review The Patient&&num;8217&semi;s Medical Records<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">The nurse needs to review the patient&&num;8217&semi;s medical records to validate the identifiers and the clinical summary&period; Thus&comma; the nurse should verify that the patient&&num;8217&semi;s information&comma; the medical diagnosis&comma; treatment plan&comma; and referral services are accurate&period; It is crucial to inform the provider of all discrepancies when the nurse encounters them in the discharge instructions&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">The patient&&num;8217&semi;s medical records review includes a summary of the history and physical&comma; conclusive findings of all diagnostic testing&period; The records also include the treatment plan with recommendations&comma; medication reconciliation&comma; and referral services&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<figure class&equals;"wp-block-image size-large"><img src&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;wp-content&sol;uploads&sol;2020&sol;08&sol;patient-discharge-records-review-3&period;png" alt&equals;"a nurse holding a pile of patient medical records to promote safe patient discharge&period;" class&equals;"wp-image-5312"&sol;><&sol;figure>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-medication-reconciliation-for-safe-patient-discharge">Medication Reconciliation For Safe Patient Discharge<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">It is a <a href&equals;"http&colon;&sol;&sol;www&period;ihi&period;org&sol;Topics&sol;PatientSafety&sol;Pages&sol;default&period;aspx">Patient Safety<&sol;a> initiative to conduct a <a href&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;what-is-medication-management-in-nursing&sol;">medication review<&sol;a> before discharging the patient&period; Medication reconciliation can prevent medication errors and promotes safe patient discharge&period; Therefore&comma; the process involves the review of the medication that the provider and nurse collected on admission&period; <&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">It is significant for the nurses to ensure that the patient&&num;8217&semi;s medication list is current&period; Thus&comma; the nurse should compare the admission medication list with the discharge medication list to avoid preventable errors&period; It is the nurse&&num;8217&semi;s responsibility to verify the medication list before completing the patient’s disposition&period; Besides&comma; the patient might not have the ability to identify unintentional mistakes&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">A thorough medication review will prevent adverse drug events related to prescribing errors&period; The primary provider decides what medication to renew and to discontinue based on his or her clinical judgment&period; The nurse should be vigilant when checking the discharge medication list&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-medication-safety">Medication Safety<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">I usually highlight the changes that the provider makes on the medication list&period; The patient can easily identify the difference&period; In addition&comma; I discuss the new medications with the case manager or the pharmacist&period; Besides&comma; the patient might need to take one or a few doses home&period; It is unsafe for the patient to find out that the new medications are not available at the local pharmacy&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">I had a bad experience after picking up my mom from the hospital&period; I went to the pharmacy to pick up her prescription late in the evening&comma; but the pharmacy was closed&period; Therefore&comma; I had to call the main number and asked if the pharmacy could transfer the prescription to another location&period; I was able to obtain the medication the next day because it was not available at that location&period; Thus&comma; my mom missed the evening dose of that medication&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<figure class&equals;"wp-block-image size-large"><img src&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;wp-content&sol;uploads&sol;2020&sol;08&sol;patient-discharge-med-review-4&period;png" alt&equals;"some medication capsules on a clipboard with a sthetoscope&period; discharge patient safely&period;" class&equals;"wp-image-5313"&sol;><&sol;figure>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-review-the-discharge-instructions-to-promote-safe-patient-discharge">Review The Discharge Instructions To Promote Safe Patient Discharge<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">As the discharge nurse&comma; you have to verify the clinical information in the discharge summary&period; Thus&comma; you should quickly review the reason that the patient came to the hospital&period; Believe it or not&comma; sometimes the doctors will dictate the incorrect clinical summary in the patient&&num;8217&semi;s records&period; After all&comma; the doctors are human and make mistakes by omission&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">The nurse has to compare the information with the patient&&num;8217&semi;s admission summary to identify gaps in the clinical documentation&period; If you notice any discrepancy in the clinical review&comma; you should inform the doctor as soon as possible&period; It is normal to advocate for your patient to promote their safety&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">You can call or page the doctor and let him or her know about your discovery&period; For example&comma; Sir or Ma&&num;8217&semi;am&comma;&nbsp&semi;the patient came in for shortness of breath and had a CT scan&period; The patient &&num;8216&semi;s diagnosis is bilateral pulmonary embolism&comma; but I noticed that the summary mentioned viral meningitis&period; Hi<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">You should inform the doctor that the treatment plan did not include meningitis work up&period; Therefore&comma; I would like to clarify that the clinical summary is for the same patient&period; Nurses&comma; the doctor will appreciate the call and will remember the phone call&period; Thus&comma; you are building your professional reputation&period; Lastly&comma; you have to verify that there is a discharge order in the medical records&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-identify-post-discharge-services">Identify Post- Discharge Services<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Once you conclude that the information in the discharge instructions is correct&comma; you should review the post-discharge services&period; You have to verify the type of services and ensure that the patient is fully aware&period; For instance&comma; the patient might need physical therapy at home or while in rehabilitation&period; <&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">You should be able to guide the patient if he or she has questions about the post-discharge services&period; The case manager or social worker usually provides all the information to the patient&period; Thus&comma; you can contact one of them or review their latest patient&&num;8217&semi;s notes&period; Your action truly validates your dedication to promote safe patient discharge&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">If the patient needs oxygen at home&comma; I highly recommend that you discuss that with discharge planning&period; You should make sure that the patient has an oxygen tank upon discharge&period; Besides&comma; discharge planning will coordinate the oxygen services for the patient&period; Therefore&comma; you will only need to confirm the process&period; <&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-prevent-adverse-events">Prevent Adverse Events<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">I can tell you that accidents happen sometimes&comma; and the patient goes home without oxygen&period; The patient will most likely return to the hospital because of the missing oxygen&period; This example does not reflect a safe patient discharge process&period; The hospital will not receive any reimbursement if the patient returns for the same reason twenty-four hours following discharge&period; <&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"> The case manager already discussed all services with the patient and made all arrangements with the company&period; If the patient is transferring to another facility&comma; you should make sure that discharge planning completes the transfer packet&period; The package includes a face sheet&comma; the transfer summary&comma; medication reconciliation&comma; a code sheet&comma; and other forms&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-manage-hospital-medical-devices">Manage Hospital Medical Devices<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">You verified the patient&&num;8217&semi;s information and clinical summary&period; Therefore&comma; you can start removing the medical devices before discharging the patient&period; You should remove all invasive lines &lpar; peripheral and central lines&rpar; per your scope of practice&period; <&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Please follow your facility&&num;8217&semi;s policy and complete necessary training before you remove the central lines and other drains&period; I used to work at a facility where I actually received training to remove the Peripheral Inserted Central Catheter -PICC&period; You should verify if the surgical drains will remain in place or not&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">As the nurse&comma; you should remove the telemetry monitor and all other devices that the patient will no longer need&period; If the patient needs to take the medical devices or drains home&comma; you have to educate the patient about them&period; You can also review the clinical documentation to validate education that other services provided to the patient&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<figure class&equals;"wp-block-image size-large is-style-default"><img src&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;wp-content&sol;uploads&sol;2020&sol;08&sol;patient-discharge-medical-device-2&period;png" alt&equals;"remove medical devices " class&equals;"wp-image-5322"&sol;><&sol;figure>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-return-personal-belongings-to-the-patient">Return Personal Belongings To The Patient<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">I always make sure that the patient takes his or her charger&comma; phone&comma; and all other electronic devices&period; I believe that it is our job to verify that the patient takes all his or her stuff back home&period; Therefore&comma; nurses should ascertain that the patient has his or her assistive devices before the disposition&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">As the nurse&comma; you have to document your discussion with the patient and that you return all belongings upon discharge&period; This safe patient discharge process will prevent the patient from filing lost items claims&period; The hospital will most likely reimburse the patient&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Sometimes you have to secure the patient’s valuable items on admission because the patient was incoherent&period; Some examples are credit cards&comma; money&comma; expensive jewelry&comma; and more&period; The discharge nurse needs a second person to witness that you did give everything back to the patient&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Some patients bring their home medications to the hospital&comma; and nurses often secure them in a safe location&period; You have to remove the medicines and return them to the patients before discharge&period; You have to document that you gave all the locked items to the patient&period; Please verify if the home medications remain the same before you return them to the patients&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-validate-the-patient-s-documents">Validate The Patient’s Documents<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">You do need a witness for all controlled substances and valuable items&period; The second signature will validate the presence of all returned items&comma; and this process validates safe patient discharge&period; You also need to obtain the patient’s signature&period; When you are discharging a patient next time&comma; I hope you will find these instructions helpful&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">After you obtain the patient’s and a witness&OpenCurlyQuote; signature&comma; place a copy in the chart to send to medical records&period; You have to give a copy of the inventory log to the patient&period; If the patient is confused&comma; please reach out to the point of contact listed in the medical records&period; <br><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<figure class&equals;"wp-block-image size-large"><img src&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;wp-content&sol;uploads&sol;2020&sol;08&sol;patient-discharge-education-1&period;png" alt&equals;"a nurse holding a notebook while educating a patient who is holding a cup of liquid&period;" class&equals;"wp-image-5315"&sol;><&sol;figure>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-educate-the-patient-to-promote-safe-patient-discharge">Educate The Patient To Promote Safe Patient Discharge<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">You have to educate the patient about home care and restrictions&period; The patient needs to know who and what number to call when they return home&period; Besides&comma; the patient should receive education about abnormal symptoms&comma; and the appropriate actions to take&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">The nurse should discuss follow up appointments with the patient and validate the patient’s understanding&period; The patient should receive education about the diagnosis and the disease process&period; Thus&comma; education should include disease prevention and management&period; <br><br>It is crucial to educate the patient about Abnormal symptoms to prevent him or her from returning to the hospital&period; Besides&comma; CMS and the private insurance companies do not reimburse the hospitals when the patient returns with the same complaints within thirty days&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">As a nurse&comma; you should educate the patient using Lay language to prevent confusion&period; Please teach the patient about everything that the doctor wants him or her to follow&period; For example&comma; you can provide education about Lovenox self-injection&period; <&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">If you’re teaching a patient about Lovenox&comma; you need to teach the patient about injection techniques and dirty syringes disposal&period; In addition&comma; the patient t needs to know the indication for the medication&comma; side effects&comma; expected outcomes&comma; and adverse reactions&period; Besides&comma; you should teach the patient about symptoms of a hematoma and when to call the doctor’s office versus 911&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-evaluate-the-educational-session">Evaluate The Educational Session<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">By now&comma; you should have completed the patient education process&period; Successful patient education means that you have educated the patient and he or she successfully returns demonstration&period; For example&comma; the patient selects the correct anatomical site to inject the Lovenox using proper techniques&period; Lastly&comma; the patient verbalizes the signs and symptoms of a hematoma&period; <br><br>The nurse has to document the teaching session&comma; the topics of discussion&comma; and the patient’s response&period; You should also obtain the patient&&num;8217&semi;s signature when possible to validate teaching&period; You should also give the patient copies of the teaching materials&period; Thus&comma; you can also refer the patient to other available resources when applicable&period; <br><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">After you educate the patient&comma; offer the patient assistance to put his or her clothes on&period; You will not believe how many times some patients remain in the hospital following an incident right after discharge&period; It is always best to discharge all patients safely&period; <br><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-final-thoughts">Final Thoughts<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">It is time to share some final thoughts about discharging patients safely&period; Releasing a patient can be an overwhelming and complex process&comma; especially when the patient is transferring to another facility&period; If the patient is going home with home services&comma; please coordinate with the discharge planner&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">It is the nurse&&num;8217&semi;s responsibility to ensure that the patient has enough supplies to take home when necessary&period; For instance&comma; a patient with wound care instructions will benefit from additional wound care supplies upon discharge&period; The nurse should tell the patient if he or she is on activity restrictions i&period;e no bending&comma; lifting&comma; and twisting&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">You should streamline the discharge process and make it safe and free of harm&period; The nurse has to review the patient&&num;8217&semi;s medical records&comma; the complete discharge instructions&comma; the medication reconciliation&period; Also&comma; the nurse manages the medical devices and educates the patient&period; It is also prudent to validate home care services with the discharge planner&period; Do you believe safe patient discharge can prevent adverse events&quest; please download the discharge checklist below&comma; leave a comment&comma; share and subscribe&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-patient-discharge-checklist"> <a href&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;wp-content&sol;uploads&sol;2020&sol;08&sol;How-to-discharge-a-patient-safely&period;pdf" target&equals;"&lowbar;blank" rel&equals;"noreferrer noopener">Patient Discharge Checklist<&sol;a><&sol;h2>&NewLine;

Nurse Sophie, MSN,RN, LNC

Nurse Sophie has been a registered nurse for over fifteen years. I have a Master's degree in nursing, and my clinical experiences include staff nurse, charge nurse, clinical nurse supervisor, nurse manager, and most recently, nurse consultant in Quality; Patient Safety and legal nursing. I was always passionate about system operations and practice standards. I have completed over 2000 hours of medical chart reviews. I am an expert in clinical investigations, and I also develop event timelines. I can assist the legal team with the Discovery process: Deposition, Interrogatories questionnaire, event timelines, locate expert witnesses, and more. I provide and formulate clinical opinions based on the investigative summary. I also provide nurse coaching services to nurses who experience burnout and looking for a career transition advice. I have been there! Done that! I used to feel overwhelmed when I was younger a bedside nurse and wanted to quit nursing until I changed my mindset and faced my fear of the unknown. After multiple failures, I successfully transitioned out of the direct care settings. It was the best decision that I have ever made. Please send me a request to receive 1:1 career coaching from Nurse Sophie. Nurse Sophie, MSN, RN, LNC Legal Nurse Consultant Patient Safety Specialist website: https://www.nursesophieconsulting.com Email: nursesophieconsulting@gmail.com

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