nursing care management

When To Call The Doctor As A Nurse: Best Tips

&NewLine;<p class&equals;"wp-block-paragraph">You should call the doctor as a nurse whenever there are changes in the patient&&num;8217&semi;s status and behavior&period; Critical lab values or critical results&comma; adverse reactions&comma; and care management issues warrant a call to the doctor&period; Thus&comma; contacting the doctor as a nurse requires critical thinking skills and clinical expertise&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<figure class&equals;"wp-block-gallery columns-2 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex"><ul class&equals;"blocks-gallery-grid"><li class&equals;"blocks-gallery-item"><figure><img src&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;wp-content&sol;uploads&sol;2021&sol;02&sol;calling-the-doctor-4&period;png" alt&equals;"contacting the doctor as a nurse" data-id&equals;"5915" data-full-url&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;wp-content&sol;uploads&sol;2021&sol;02&sol;calling-the-doctor-4&period;png" data-link&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;&quest;attachment&lowbar;id&equals;5915" class&equals;"wp-image-5915"&sol;><figcaption class&equals;"blocks-gallery-item&lowbar;&lowbar;caption">A nurse calling the doctor<&sol;figcaption><&sol;figure><&sol;li><li class&equals;"blocks-gallery-item"><figure><img src&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;wp-content&sol;uploads&sol;2021&sol;02&sol;calling-the-doctor-2&period;png" alt&equals;"When to call the doctor" data-id&equals;"5912" data-full-url&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;wp-content&sol;uploads&sol;2021&sol;02&sol;calling-the-doctor-2&period;png" data-link&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;&quest;attachment&lowbar;id&equals;5912" class&equals;"wp-image-5912"&sol;><figcaption class&equals;"blocks-gallery-item&lowbar;&lowbar;caption">A nurse reviewing clinical data on a clipboard<&sol;figcaption><&sol;figure><&sol;li><&sol;ul><&sol;figure>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-collect-clinical-data-before-contacting-the-doctor-as-a-nurse">Collect Clinical Data Before Contacting The Doctor As A Nurse<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Before I elaborate on when to call the doctor as a nurse&comma; it is crucial to collect clinical data beforehand&period; First&comma; there is something a nurse can always do before calling the doctor as a nurse&period; Thus&comma; you should take immediate actions during an emergency&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">When you identify critical patient events to report to the doctor&comma; you have to assess the patient quickly&period; Besides&comma; you should have the following information readily available&colon; <&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<ul class&equals;"wp-block-list"><li>The patient&&num;8217&semi;s full name and date of birth<&sol;li><li>Date of admission&comma; Chief of Complaints&comma; and the most current vital signs&period; <&sol;li><li>Your clinical observation or assessment&period; It is preferable to use the <a href&equals;"http&colon;&sol;&sol;www&period;ihi&period;org&sol;resources&sol;Pages&sol;Tools&sol;SBARToolkit&period;aspx" target&equals;"&lowbar;blank" rel&equals;"noreferrer noopener"><strong><em>SBAR<&sol;em><&sol;strong> <strong><em>Tool<&sol;em><&sol;strong><&sol;a>&period;<&sol;li><&sol;ul>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">The <strong><em>SBAR<&sol;em><&sol;strong> involves a quick clinical summary starting with the situations&comma; background&comma; assessment&comma; and recommendations&period;&nbsp&semi;<br>Make sure you introduce yourself to the doctor&period; For example&comma; you must state your name and the nursing ward that you are calling from&period; Here is a script that you can use&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">&&num;8221&semi; Doctor Y&comma; I found patient X lying on the floor while attempting to go to the bathroom alone&&num;8221&semi;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">No one witnessed the <strong><em><a rel&equals;"noreferrer noopener" href&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;the-role-of-nurses-in-fall-prevention-programs&sol;">fall&comma;<&sol;a><&sol;em><&sol;strong> and the patient said he hit his head&period; His vital signs are as follow&period; Also&comma; he reports a mild headache&period; He shows disorientation to the current place and situation&period;&nbsp&semi;<br>The doctor will guide you about the way forward per the information you provided&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<div class&equals;"wp-block-media-text alignwide is-stacked-on-mobile"><figure class&equals;"wp-block-media-text&lowbar;&lowbar;media"><img src&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;wp-content&sol;uploads&sol;2021&sol;02&sol;calling-the-doctor-1&period;png" class&equals;"wp-image-5913 size-full"&sol;><&sol;figure><div class&equals;"wp-block-media-text&lowbar;&lowbar;content">&NewLine;<p class&equals;"has-large-font-size wp-block-paragraph">The nurse must identify the patient properly&period;<&sol;p>&NewLine;<&sol;div><&sol;div>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-change-in-patient-status">Change in Patient Status<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Nurses learned in <strong><em><a rel&equals;"noreferrer noopener" href&equals;"https&colon;&sol;&sol;www&period;nursing&period;umaryland&period;edu">Nursing&nbsp&semi;School <&sol;a><&sol;em><&sol;strong>to monitor the patient&&num;8217&semi;s status and to identify sudden changes to report to the doctor&period; Most hospitals have what we call <em><a rel&equals;"noreferrer noopener" href&equals;"https&colon;&sol;&sol;www&period;aafp&period;org&sol;journals&sol;fpm&sol;blogs&sol;inpractice&sol;entry&sol;potential&lowbar;standing&lowbar;orders&period;html">&&num;8220&semi;<&sol;a><&sol;em><strong><a rel&equals;"noreferrer noopener" href&equals;"https&colon;&sol;&sol;www&period;aafp&period;org&sol;journals&sol;fpm&sol;blogs&sol;inpractice&sol;entry&sol;potential&lowbar;standing&lowbar;orders&period;html"><em>Standing Orders<&sol;em><&sol;a><&sol;strong><em><a rel&equals;"noreferrer noopener" href&equals;"https&colon;&sol;&sol;www&period;aafp&period;org&sol;journals&sol;fpm&sol;blogs&sol;inpractice&sol;entry&sol;potential&lowbar;standing&lowbar;orders&period;html">&&num;8220&semi;<&sol;a><&sol;em> with instructions about what to do if a patient becomes unstable&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Let’s assume that you have used or implemented the protocol&period; Thus&comma; you go ahead and inform the doctor right away&period; You have to make sure that you have some clinical data when contacting the doctor as a nurse&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">A change in patient status will be a patient who was on a <strong><em><a rel&equals;"noreferrer noopener" href&equals;"https&colon;&sol;&sol;medlineplus&period;gov&sol;ency&sol;article&sol;007700&period;htm">cardiac monitor<&sol;a> <&sol;em><&sol;strong>showing normal sinus rhythm &&num;8211&semi;<strong><em><a rel&equals;"noreferrer noopener" href&equals;"https&colon;&sol;&sol;www&period;verywellhealth&period;com&sol;normal-sinus-rhythm-nsr-1746285">NSR<&sol;a><&sol;em><&sol;strong>&period; The patient suddenly starts showing <strong><em><a rel&equals;"noreferrer noopener" href&equals;"https&colon;&sol;&sol;www&period;mayoclinic&period;org&sol;diseases-conditions&sol;supraventricular-tachycardia&sol;symptoms-causes&sol;syc-20355243">SVT<&sol;a><&sol;em><&sol;strong> superventricular tachycardia&period; That condition is an emergency&comma; and the nurse should activate the rapid response team-<a href&equals;"https&colon;&sol;&sol;psnet&period;ahrq&period;gov&sol;primer&sol;rapid-response-systems" target&equals;"&lowbar;blank" rel&equals;"noreferrer noopener"> <strong><em>RRT<&sol;em><&sol;strong> <&sol;a> for immediate interventions&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Depending on the nursing unit&comma; the nurse can review the standing orders to identify medications to administer to the patient&period; Also&comma; the <strong><em><a href&equals;"https&colon;&sol;&sol;cpr&period;heart&period;org&sol;en&sol;cpr-courses-and-kits&sol;healthcare-professional&sol;acls" target&equals;"&lowbar;blank" rel&equals;"noreferrer noopener">ACLS<&sol;a><&sol;em><&sol;strong> algorithm will guide the team to take appropriate actions&period; Besides&comma; the crash cart usually has reference cards for staff to use during cardiac emergencies&period; It is crucial to review the protocol before contacting the doctor&period; You can obtain your <a href&equals;"https&colon;&sol;&sol;acls&period;com&sol;&quest;uid&equals;aff&percnt;7C2341892&amp&semi;sscid&equals;21k5&lowbar;g73mbutm&lowbar;source&percnt;3Dshareasale&amp&semi;utm&lowbar;medium&equals;affiliate&amp&semi;utm&lowbar;campaign&equals;2341892&amp&semi;utm&lowbar;content" target&equals;"&lowbar;blank" rel&equals;"noreferrer noopener">BLS&comma; ACLS and PALS<&sol;a> online today&period; <em><strong>&lpar; I might earn a small commission when you sign up&rpar;<&sol;strong><&sol;em><&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-when-to-call-the-doctor-as-a-nurse-change-in-patient-behavior">When To Call The Doctor As A Nurse&colon; Change In Patient Behavior<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">It is the nurse&&num;8217&semi;s responsibility to observe the patient’s behavior and to identify abnormal behaviors that require immediate interventions&period; Thus&comma; the nurse should investigate why a patient suddenly becomes agitated and contact the doctor as a nurse&period; Some patients become aggressive because of a Urinary Tract Infection&period; Therefore&comma; the nurse should assess the last time the patient urinated&period; Besides&comma; a description of the urine color&comma; odor&comma; clarity will help guide the doctor&&num;8217&semi;s decision&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Another example is patient non-compliance or refusal of treatment&period; There are many reasons why some patients deny treatments and often request to leave against medical advice &&num;8211&semi;<strong><em><a rel&equals;"noreferrer noopener" href&equals;"https&colon;&sol;&sol;www&period;ncbi&period;nlm&period;nih&period;gov&sol;pmc&sol;articles&sol;PMC2664598&sol;">AMA<&sol;a><&sol;em><&sol;strong>&period; The nurse must attempt to deescalate the aggressive patient&period; Lastly&comma; the nurse needs to decide when to call the doctor as a nurse to address the behavior&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">You have to maintain your safety and the patient&&num;8217&semi;s safety as much as you can&period; The nurse can also administer medication as needed to calm the patient until a provider arrives&period; Thus&comma; nursing interventions are&nbsp&semi;necessary during emergencies&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-critical-and-abnormal-test-results">Critical And Abnormal Test Results<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">While the patient is in the hospital&comma; the doctor will order some diagnostic testing to help guide the treatment plan&period; Some of the tests might be CBC&comma; BMP&comma; X-ray&comma; CT scan&comma; MRI&comma; and more&period; Most facilities have a protocol when to call the doctor as a nurse for critical results&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">What are critical labs or diagnostic results&quest; they are clinical findings that require immediate interventions to prevent complications or worsening of medical conditions&period; An example of a critical result is low Hemoglobin and Hematocrit because the doctor must correct the acute anemia immediately&period; You have to contact the doctor with the vital signs&comma; the patient&&num;8217&semi;s symptoms&comma; and previous laboratory results for analysis&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Long term care and other clinical settings might have different protocols&period; However&comma; one hour is the standard in most clinical settings&period; If a patient demonstrates sudden shortness of breath&comma; the nurse must activate emergency response and call the doctor within one hour&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Besides&comma; the doctor would like to know as soon as possible&period; The timely report will help the provider develop the best treatment plan for the patient&period; Thus&comma; the earlier you inform the doctor&comma; the better it is for the quality of care of the patient&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<div class&equals;"wp-block-media-text alignwide is-stacked-on-mobile"><figure class&equals;"wp-block-media-text&lowbar;&lowbar;media"><img src&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;wp-content&sol;uploads&sol;2021&sol;02&sol;callnig-the-doctor-3&period;png" class&equals;"wp-image-5911 size-full"&sol;><&sol;figure><div class&equals;"wp-block-media-text&lowbar;&lowbar;content">&NewLine;<p class&equals;"has-large-font-size wp-block-paragraph">Always call the doctor when necessary&period;<&sol;p>&NewLine;<&sol;div><&sol;div>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-contacting-the-doctor-as-a-nurse-following-adverse-events">Contacting The Doctor As A Nurse Following Adverse Events<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Let’s talk about adverse events&period; First let us describe what adverse events are&period; Adverse events are something that happened to the patient that is not part of the outcomes&period; Moreover&comma; the patient did not come to the hospital or did not go to long-term care to fall&period; Another example is having an allergic reaction to a medication regardless if the patient knew about the allergy&period; If the healthcare team fails to ask the patient about the allergy that is definitely an adverse event&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Let me share some examples of a few adverse events with you because I review them often&period; For example&comma; you must call the doctor as a nurse for all patient suicide&comma; elopement and more&period; Thus&comma; it is important to monitor the patient&&num;8217&semi;s behavior during your shift&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Other adverse events are signs like palpitations&comma; fever during blood transfusion&period; Moreover&comma; you should call the doctor for all blood transfusion errors&period; Lastly&comma; all patient falls with or without injuries are reportable to the doctor&period; <&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">You can visit <a href&equals;"https&colon;&sol;&sol;www&period;jointcommission&period;org&sol;assets&sol;1&sol;18&sol;SEA&lowbar;55&period;pdf" target&equals;"&lowbar;blank" rel&equals;"noreferrer noopener">The Joint Commission<&sol;a> website to obtain a complete list of adverse events&period; Please keep in mind that the list is subject to changes&period; In addition&comma; the list often includes some of the most common adverse events observed during The Joint Commission inspections&period; <&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<div class&equals;"wp-block-media-text alignwide is-stacked-on-mobile"><figure class&equals;"wp-block-media-text&lowbar;&lowbar;media"><img src&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;wp-content&sol;uploads&sol;2021&sol;02&sol;calling-the-doctor-5&period;png" class&equals;"wp-image-5914 size-full"&sol;><&sol;figure><div class&equals;"wp-block-media-text&lowbar;&lowbar;content">&NewLine;<p class&equals;"has-large-font-size wp-block-paragraph">The nurse must review all clinical data&period;<&sol;p>&NewLine;<&sol;div><&sol;div>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-care-management-issues">Care Management Issues<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"> Care management issues mostly involve the management of the patient care&period; Let’s review when you want to contact the doctor as a nurse&period; Some of the examples are delay in patient care&period; It is crucial to call the doctor as a nurse if an urgent test is not done during you shift&period; <&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">The doctor needs to know about the delay in testing because he or she is responsible for the patient care&period; The result of the diagnostic testing often guides the treatment plan&period; Thus&comma; a test omission can delay the patient&&num;8217&semi;s outcomes&period; <&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Another care management example is low urine output and poor intake&period; When you call the doctor as a nurse&comma; you should report the amount of urine that the patient makes per hour&period; Besides&comma; the doctor will also need the patient&&num;8217&semi;s intake including Intravenous fluid&comma; full and thin oral liquids&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">It is imperative to contact the doctor as nurse early on to avoid preventable adverse events&period; Thus&comma; you can prevent an acute kidney failure and other acute injuries&period; It is your duty to monitor the patient and to identify early warning signs&period; Failure to identify and report sudden clinical changes can lead to a lawsuit whenever there is patient harm&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-final-thoughts">Final Thoughts<&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">It is essential to know when to call the doctor as a nurse&period; Some of the reasons for contacting a doctor are change in patient status and change is patient behavior&period; Additional reasons are critical test results&comma; adverse events&comma; care management issues and more&period; You have to follow your facility’s protocol to identify when to call the doctor as nurse to report critical results&period;<&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph">Nurses are patient advocates and monitor the patients to observe their response to the treatment plan&period; Thus&comma; the doctors rely on your clinical judgment to alert them about abnormal findings&period; The nurse&&num;8217&semi;s critical thinking can impact the patient&&num;8217&semi;s outcomes&period; Do you feel confident when you call the doctor&quest; Leave a comment and share your stories below&period; <&sol;p>&NewLine;&NewLine;&NewLine;&NewLine;<h2 class&equals;"wp-block-heading" id&equals;"h-when-to-call-the-doctor-checklist"><a href&equals;"https&colon;&sol;&sol;www&period;nursesophieconsulting&period;com&sol;wp-content&sol;uploads&sol;2021&sol;02&sol;When-to-Call-the-Doctor-Infographic&period;pdf" target&equals;"&lowbar;blank" rel&equals;"noreferrer noopener">When To Call The Doctor Checklist<&sol;a><&sol;h2>&NewLine;&NewLine;&NewLine;&NewLine;<p class&equals;"wp-block-paragraph"><&sol;p>&NewLine;

Nurse Sophie, MSN,RN, LNC

Nurse Sophie has been a registered nurse for over fifteen years. I have a Master's degree in nursing, and my clinical experiences include staff nurse, charge nurse, clinical nurse supervisor, nurse manager, and most recently, nurse consultant in Quality; Patient Safety and legal nursing. I was always passionate about system operations and practice standards. I have completed over 2000 hours of medical chart reviews. I am an expert in clinical investigations, and I also develop event timelines. I can assist the legal team with the Discovery process: Deposition, Interrogatories questionnaire, event timelines, locate expert witnesses, and more. I provide and formulate clinical opinions based on the investigative summary. I also provide nurse coaching services to nurses who experience burnout and looking for a career transition advice. I have been there! Done that! I used to feel overwhelmed when I was younger a bedside nurse and wanted to quit nursing until I changed my mindset and faced my fear of the unknown. After multiple failures, I successfully transitioned out of the direct care settings. It was the best decision that I have ever made. Please send me a request to receive 1:1 career coaching from Nurse Sophie. Nurse Sophie, MSN, RN, LNC Legal Nurse Consultant Patient Safety Specialist website: https://www.nursesophieconsulting.com Email: nursesophieconsulting@gmail.com

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Nurse Sophie, MSN,RN, LNC

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